An app claims it can detect trustworthiness from your face and voice. Experts aren’t so sure.

January 28, 2021
Harry Engels
Man's face overlaid with data points

DeepScore, a Tokyo-based company, claims that its app can detect trustworthiness by analyzing the muscular twitches in a person’s face and the changes in their voice. It’s hoping to sell this technology to lenders and insurers who could use it to profile their customers.

Experts insist that “there is simply no reliable science to indicate that peoples’ facial expressions or the inflections of their voice are proxies for their internal mental and emotional states.” DeepScore also admits that its algorithm only has 70 percent accuracy and a 30 percent false negative rate!

We’re not sure we’d be too happy with those kinds of numbers…

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